Welcome!

Your UCU account number will look familiar to you. To make it as seamless as possible, we are planning to use a slight extension of digits on your existing Changing Seasons number. If you need assistance, please call us and we can help you with your account number.

For members that have debit cards, your new UCU contactless debit card(s) will be issued and mailed to your address on file with the credit union. You can expect your new card to arrive in mid-October. Please activate the card prior to October 31, which is the date you will begin using the new UCU debit card.  

Once your new debit card is issued, you will receive a debit card fraud enrollment text from UCU - this is another indication that your new debit card is on its way to you.

YES! UCU does not have POS fees. This fee is no longer applicable as of July 1.

Members with existing loans originated through Changing Seasons have been sent letters by direct mail regarding updates and changes to details such as how to make a payment. If you have questions, please contact UCU Loan Operations at 207.866.8623. For mortgage servicing, please call 207.396.6426.

As of November 1, 2024, all payments will be made to UCU, 15 Main St, Orono, ME 04473. For other ways to conveniently pay your loan, visit our loan payments page.

If you have an Upgrade indirect loan, those payment processes remain unchanged and should be paid the way you are accustomed to.

Your Changing Seasons routing number and checking account number will continue to be valid; your existing direct deposits, checks, and other transactions will also continue to process to your new UCU account after November 1. There may be some circumstances where we may reach out directly to members if further action is required.

For any newly added transactions after November 1st, you will use your UCU account number and routing number.

It is recommended that after November 1st, when you have the ability to do so, update existing direct deposit and other payment information to the UCU routing number and checking account number.

You may update the information for direct deposits anytime after November 1, however any established direct deposits with your Changing Seasons account will forward automatically for your convenience to your UCU account. It is recommended that after November 1st, when you have the ability to do so, update existing direct deposit and other payment information to the UCU routing number and checking account number.

Changing Seasons checks will continue to clear through your new UCU account after November 1st.

When you need new or additional checks, we will assist you in ordering an initial order of complimentary UCU checks with your new account information.

Yes, after November 1 you will transition to UCU’s Digital Banking platform. This will require an easy registration process that we will guide you through. From there, you can download and login to the UCU Mobile App or use the desktop site. To learn more, visit our Digital Banking page.

Your Changing Seasons account will transfer over to UCU effective November 1st. When that occurs, you will have two accounts at UCU, each with unique account numbers as your existing UCU account number will not change.

As of November 1st, your account is automatically integrated into UCU!

The Changing Seasons Hampden location will close at the end of the day October 30, 2024. After this date, no services will be available at 115 Mecaw Road, Hampden. Please use any UCU branch location after that date, visit ucumaine.com/locations/ for details. For reference, our branch location at 977 Union St, Bangor is within 4 miles of the Hampden location. We invite you to visit our team in Bangor, led by LuAnn Brown, Branch Manager. Additionally, the Changing Seasons branch staff will begin their new roles at UCU in alignment with the branch closure. 

All staff have become UCU employees. As of November 1st, the Changing Seasons staff will begin their new roles at UCU in support of our combined membership.

Changing Seasons statements will be available within UCU's Digital Banking, there is no need to print past statements.

At UCU, all member deposit accounts are insured up to $500,000; with $250,000 in insurance through the National Credit Union Association and $250,000 insurance through Excess Share Insurance, an additional coverage provided by UCU at no cost to members.

For any additional questions, please call the UCU team at 800.696.8628.

If you have a Changing Seasons prepaid debit card, you can check your balance and other information directly with the card vendor by calling 866.261.7741 or online at gocardservices.com.