Welcome!

As of November 1st, 2024, all Changing Seasons accounts are converted to UCU. We are here for U. In order to best support our members as you begin the full UCU experience, we've put together an updated FAQs guide. See the details below on important post-conversion FAQs and member communications.

How to with UCU

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Registration for Digital Banking begins Nov. 1st

Starting on November 1st at 9am, you can register for UCU Digital Banking! To see all the details on Digital Banking, online and mobile app, please visit this page. Register for UCU Digital Banking or with our Mobile Apps in the Google Play store or iOS App Store.

Should you have any questions on registration or other details, please call us at 800.696.8628 during business hours.

How to Get in Touch

If you need to reach us, please call 800.696.8628; our standard call center business hours are M-F 8a-5p; and we offer extended call center service 24/7. For all the ways to connect with UCU, please see our contact page for options including:

Message from Renee Ouellette, UCU President/CEO

Renee Ouellette, CPA

Welcome to UCU!

Over the past several months we’ve been building in anticipation and preparation for the day our two institutions have fully combined, and here we are!

Throughout this period of time and over many communications, it’s our hope that you’ve gotten a sense of UCU and our purpose: Here for U – Dedicated to promote financial well-being for you and your community.

Knowing that it looks different for each individual member, we want to support you in reaching your goals. That’s why we offer a wide variety of products and services to support our members through any stage of life. As you begin these next steps in your UCU journey, let me ask, ‘How do UCU?’
Thank you for your membership!

 

FAQs