UCU welcomes Changing Seasons members!

The merger is effective for July 1, and full conversion into UCU systems is on November 1. There are a series of steps that need to take place to get both credit union systems ready over the coming months. More information will be shared as we get closer to system changes.

Your UCU account number will look familiar to you. To make it as seamless as possible, we are planning to use a slight extension of digits on your existing Changing Seasons number.

You will continue to use your existing Changing Seasons debit card until October 31. A new UCU debit card will be issued and mailed to your address on file toward the end of October to activate and begin using as of October 31.

Once your new debit card is issued, you will receive a debit card fraud enrollment text from UCU - this is another indication that your new debit card is on its way to you.

YES! UCU does not have POS fees. This fee is no longer applicable as of July 1.

Existing loans will remain as they are, and any minor changes will be communicated as applicable.

Your Changing Seasons routing number and checking account number will continue to be valid; your existing direct deposits, checks, and other transactions will also continue to process to your new UCU account after November 1. There may be some circumstances where we may reach out directly to members if further action is required.

For any newly added transactions after November 1st, you will use your UCU account number and routing number.

It is recommended that after November 1st, when you have the ability to do so, update existing direct deposit and other payment information to the UCU routing number and checking account number.

You may update the information for direct deposits anytime after November 1, however any established direct deposits with your Changing Seasons account will forward automatically for your convenience to your UCU account.

Changing Seasons checks will continue to clear through your new UCU account after November 1st.

When you need new or additional checks, we will assist you in ordering an initial order of complimentary UCU checks with your new account information.

Yes, after November 1 you will transition to UCU’s Digital Banking platform. This will require an easy registration process that we will guide you through. From there, you can download and login to the UCU Mobile App or use the desktop site.

Your Changing Seasons account will transfer over to UCU effective November 1st. When that occurs, you will have two accounts at UCU, each with unique account numbers as your existing UCU account number will not change.

On November 1st, your account will be automatically integrated into UCU. Depending on the products and services you have with Changing Seasons, you may experience some other changes, or need to take action, which will be communicated.

Until the system conversion is complete, Changing Seasons in-branch transactions at UCU branches will be via shared branching. We welcome you to open a UCU account at any time if you prefer to do so prior to the November 1 system conversion.

The branch will remain open until October 30th. UCU has multiple locations in the area including at 977 Union St. in Bangor to serve members. This location is less than a 5-mile drive from the Hampden branch.

The Hampden branch hours will remain unchanged until the branch is closed on October 30, 2024.

All staff have become UCU employees. The same friendly faces plus a few new folks will be on site to assist you in Hampden. The Changing Seasons team will also be taking on new opportunities within UCU as we prepare to close the branch in Hampden.

Changing Seasons statements will be available within UCU's Digital Banking, there is no need to print past statements.

At UCU, all member deposit accounts are insured up to $500,000; with $250,000 in insurance through the National Credit Union Association and $250,000 insurance through Excess Share Insurance, an additional coverage provided by UCU at no cost to members.

For any additional questions, please call the UCU team at 800.696.8628.

If you have a Changing Seasons prepaid debit card, you can check your balance and other information directly with the card vendor by calling 866.261.7741 or online at gocardservices.com.