UCU Credit Card Access

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Here are additional options to access your credit card information at UCU:

• Download the UCU Credit Card App (separate from Digital Banking platform)
  • App Store
  • Google Play

Call UCU 800.696.8628 (you may experience longer hold times)

Call Card Holder Services 866.820.3896

• Automated information – enter card number, zip code to get quick account summary of:
  • Balance, Credit Available, Pending Transactions, Last Payment Amount & Date, Balance on Last Statement, Minimum Payment Amount & Due Date.
  • Further options are available, including make a payment.
    • If you select to make a payment by phone to card holder services, a fee will be assessed and UCU will refund this fee to you for this payment cycle.
• Card Holder Services representatives can also assist you by phone.

Visit UCU In branch

Send a Secure Message through Digital Banking or LiveChat

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UCU Credit Card App

Enjoy easy and on-the-go management of your credit card with the UCU Credit Card app!

Use this app for both your personal credit card and business credit card.

This app offers a convenient way to:

• Lost or stolen card reporting with instant digital reissue
• Quickly add card to digital wallet
• View recent and pending transactions
• View account details
• Make a payment to your credit cards
• Report your card lost or stolen
• Raise a dispute on a transaction
• Set alerts and controls on your UCU card
• Set travel notifications
• View rewards points

Card registration is a cinch from any mobile device, and access is secure and protected by multi-factor authentication.

Business credit card holders - your authorized card holders/users can create their own mobile account to keep up-to-date with their use and enjoy all the features the app has to offer.

Download the app and get started today!

To enroll as a new user on the app - set up a new login ID and password.
(This is not the same login as your online or mobile banking.)