*New* Shared Branch IDCheck
Stay One Step Ahead of Fraud with IDCheck
At UCU, we understand it’s crucial to help protect you from account takeover fraud. That’s why we are introducing a new ID proofing measure for in-person visits to Shared Branch locations. This new fraud prevention measure allows us to make certain it is YOU trying to access your account, not an imposter. This process will begin on Thursday, May 1, 2025.
If you bank at one of our Shared Branch network locations, a teller now identifies and authenticates members with out-of-state IDs in the branch through a QR code and one-time multi-factor authentication verification. This additional layer of authentication will be used for cash withdrawals.
- How it Works:
- Scan the QR code located in the branch or visit verify.coop.org.
- Select your credit union’s name from a drop-down list. University Credit Union (ME)
- Enter your member number and the last four digits of your social security number.
- Upload a photo of your ID.
- Take a selfie.
- Tip: Save your validation for an even quicker experience next time!
- Show your one-time passcode to the teller (passcode is valid for 20 minutes).
- If you have any questions, please contact us at 800.696.8628.
