Scammers using a website with a logo and design similar to that of the National Credit Union Administration are attempting to convince consumers to provide sensitive information or send money. According to the NCUA, consumers have received emails from the National Credit Union website, which is not affiliated in any way with the NCUA, a federal agency, and the emails are not from the agency.
The site apparently originates in Australia, the NCUA said in its warning, and claims to offer services in the United States, Europe and the Commonwealth of Independent States. The emails attempt to persuade individuals to provide personal information, such as Social Security numbers, account numbers and login information, or transfer large amounts of money.
The NCUA warns that consumers should not should neither provide information to this website nor attempt to conduct any financial transactions through it. The NCUA would not request personal or financial information in this manner.
Consumers receiving such emails should call NCUA’s Fraud Hotline and should also contact the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center. The NCUA also offers information about avoiding frauds and scams.
Consumers who suspect they may have become victims of identity theft should immediately contact their financial institutions and, if necessary, close existing accounts and open new ones.
NCUA urges consumers also contact the three major credit bureaus–Equifax (800-525-6285), Experian (888-397-3742) and TransUnion (800-680-7289)–to request a fraud alert be placed on their credit reports.